Privacy Policy

1. Who we are

This website, emaar-dubaicreekharbour.com (the “Site”), is operated by Obaco Homes Real Estate LLC, a real estate brokerage registered in Dubai, United Arab Emirates (RERA ORN 39478), with offices at The Citadel Tower, Office 706, Business Bay, Dubai, United Arab Emirates(“we”, “us”, “our”). We are the data controller for personal data collected through the Site. This Site is an independent marketing website and is not operated by Emaar Properties.

2. What data we collect

We collect only the information you choose to give us:

• Enquiry details — your name, email address, phone number and selected country code, submitted through the registration form.
• Communication records — messages, calls or emails you exchange with our consultants after registering.
• Technical data — basic server logs (IP address, browser type, pages visited) generated automatically when you browse the Site.

3. How we use your data

• To respond to your enquiry and send you availability, prices, floor plans and payment plans for Dubai Creek Harbour and similar developments.
• To manage our client relationship with you in our customer relationship management (CRM) system, Zoho CRM.
• To comply with legal and regulatory obligations in the UAE.

We contact you on the basis of your consent, given when you submit the form. You may withdraw consent at any time by contacting us on +971 43 351 005.

4. Where your data is stored

Form submissions are transmitted securely to Zoho CRM, our customer relationship management provider, which may store data on servers outside the UAE. We do not sell, rent or trade your personal data to third parties. Data is shared only with our own consultants and, where necessary to progress a purchase you request, with the developer.

5. How long we keep it

We keep enquiry records for as long as needed to serve your property search and to meet UAE regulatory record-keeping requirements, after which they are deleted.

6. Your rights

Subject to applicable UAE law (including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), you may request access to, correction of, or deletion of the personal data we hold about you, and you may opt out of marketing communications at any time. To exercise any of these rights, call us on +971 43 351 005 or reach us at our office address above.

7. Cookies

The Site does not use advertising or tracking cookies. Only strictly necessary technical storage may be used to make the Site function.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its date of last update.